Privacy Policy

At SIC69 Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide when using sic69.com, placing an order, contacting us, or interacting with our services.

Information Collection

When you visit our website, we may collect certain information about your device and browsing activity, including your IP address, browser type, operating system, pages visited and links clicked.

When you place an order or contact us, we may collect information such as your name, email address, phone number, delivery address, order details, payment status and any information you choose to provide in relation to a bespoke or custom jewellery enquiry.

Use of Information

We use the information we collect to process orders, respond to enquiries, provide customer support, manage bespoke jewellery requests, improve our website, and communicate with you about your order or enquiry.

Where you have chosen to receive updates, we may also use your information to send occasional news, product updates or marketing communications. You can unsubscribe or request removal at any time.

Payments

Payments are processed securely through third-party payment providers. SIC69 Jewellery does not store full payment card details on our website.

Information Sharing

We do not sell, trade or otherwise transfer your personal information to third parties for their own marketing purposes.

We may share limited information with trusted third-party service providers who help us operate our website, process payments, fulfil orders, deliver products, manage communications, or provide technical support.

Cookies

We use cookies and similar technologies to improve your browsing experience, understand site performance, and support website functionality. You can disable cookies through your browser settings, but some parts of the site may not work correctly.

Data Retention

We only keep personal information for as long as reasonably necessary to fulfil the purpose it was collected for, including order processing, customer support, legal, tax, accounting and business record requirements.

Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms or external services. These websites have their own privacy policies, and we are not responsible for their content, security or practices.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any legal or business record obligations.

You may also object to certain uses of your information or ask us to stop sending marketing communications.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect when published.

If you have any questions or concerns about this Privacy Policy, please contact us at ino@sic69.com.